Privacy Policy
Last Updated: November 13, 2025
1. Introduction
Matchmakers Elite, Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our matchmaking services and website.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Name, email address, phone number, and mailing address
- Date of birth and age
- Gender identity and dating preferences
- Professional information (occupation, income range)
- Physical characteristics and photographs
- Relationship history and preferences
- Lifestyle information, interests, and hobbies
- Background check information (with your consent)
2.2 Automatically Collected Information
When you access our website, we automatically collect:
- IP address and device information
- Browser type and operating system
- Usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide personalized matchmaking services
- Screen and verify client information for safety
- Communicate with you about matches and services
- Improve our services and user experience
- Process payments and maintain accounts
- Send marketing communications (with your consent)
- Comply with legal obligations
- Prevent fraud and ensure platform security
4. Information Sharing and Disclosure
4.1 With Your Consent
We share your profile information with potential matches only after obtaining your explicit consent. You control what information is shared and with whom.
4.2 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business, including:
- Background check providers
- Payment processors
- Email and communication services
- Analytics providers
- Cloud storage providers
4.3 Legal Requirements
We may disclose your information if required by law or in response to valid legal processes.
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure servers and firewalls
- Regular security audits
- Restricted employee access to personal data
- Background checks for all staff members
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Privacy Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent for data processing
- Request a copy of your data
- Object to certain data processing activities
To exercise these rights, please contact us at privacy@matchmakerselite.com.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and as required by law. After termination of services, we may retain certain information for legitimate business purposes and legal compliance.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
10. Children's Privacy
Our services are intended for adults aged 18 and over. We do not knowingly collect information from individuals under 18 years of age.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our website. Your continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Matchmakers Elite, Inc.
17w635 Butterfield Rd Suite 318
Oakbrook Terrace, IL 60181
Email: privacy@matchmakerselite.com
Phone: (844) 270-0700
14. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt-out of the sale of personal information. We do not sell personal information.
15. Consent
By using our services, you consent to this Privacy Policy and agree to its terms.