App Support
Help with the Matchmakers Elite app
Members
The quickest way to get help is your matchmaker: open the Matchmaker tab in the app and send a message. Your matchmaker can answer questions about your introductions, dates and profile, and can update your details for you.
Can’t sign in, or need something else?
Email anna@matchmakerselite.com from the email address you use for the app, and tell us what’s happening.
You sign in with your email address and a one-time code we send to it. If the code doesn’t arrive, check your spam folder and that you typed your address correctly, then ask for a new code.
Safety
If anything about an introduction, a date or another member worries you, tell your matchmaker in the app or email anna@matchmakerselite.com. If you are in danger, call 911 first.
Your data and your account
In the app, Settings → My data downloads a copy of your information, and Settings → Delete my account deletes your account. See Delete your account and our Privacy Policy.
Contact
Matchmakers Elite LLC
17W635 Butterfield Rd, Suite 318
Oakbrook Terrace, IL 60181
anna@matchmakerselite.com
The Matchmakers Elite app: Privacy Policy · Terms of Service · Member Guidelines · Support · Delete your account